This year marks 8 years since we started the company with a simple belief: making maintenance more reliable and transparent by combining human expertise with great technology. A vision we’ve built alongside you, and that we now deploy across Europe and Asia.

Our vision has always been to empower the people behind the machines with the tech tools and autonomy they need, turning traditional maintenance into seamless, data-driven operations. We’re not just maintaining buildings; we're leading the transformation of building operations.

Today, we’re happy to announce that Otis has acquired a majority stake in WeMaintain. We want to be clear that this is a strategic investment, not a merger. WeMaintain will continue to operate as an independent and autonomous company.

This step is a strong recognition of the model we’ve built together: our field teams, our tech tools, and our ambition to transform a still largely traditional industry.

Otis and WeMaintain leadership teams. Pictured left to right at the top is: Matthieu Lafleche, Chief Product Officer at WeMaintain; David Griot, Chief Financial Officer at WeMaintain; Tom Harmsworth, VP Global Services at WeMaintain;  Nora LaFreniere, Executive Vice President & General Counsel, Otis Worldwide Corporation; Benoit Dupont, Chief Executive Officer WeMaintain; Marine Astorg, Managing Director France WeMaintain. BOTTOM: David Fain, Chief Technology Officer WeMaintain; Judy Marks, Chair, Chief Executive Officer and President, Otis Worldwide Corporation; Jade Francine, Chief Growth Officer, WeMaintain. 

What does this mean for our community?

• For our team: Same mission, same "startup mindset," but with a global powerhouse in our corner.
• For our clients: The same agility and transparency you love, backed by world-class industrial stability.
• For the industry: A new standard for what a modern, tech-enabled service company looks like.

What does this mean concretely? 

First and foremost: what makes WeMaintain stays the same.

• Our teams: the same points of contact, dedicated engineers, and close collaboration for your maintenance operations and your modernisation projects.
• Our approach: the same high standards of service quality, responsiveness, and transparency, with technology at the core
• Our Independence: We remain a standalone entity, continuing to offer our equipment and brand-agnostic solutions to all our clients

You’ll continue working with the WeMaintain you know, now with the added stability of a global industry leader.

Huge thanks to every WeMaintainer who made this possible and a big thank you to our customers and the early investors who believed in WeMaintain when we were just slides and ambition: Arnault Brac de la Perriere, Amédée Maingard, Maryline Kulawik, Michael Benabou, Benoît Raillard, Eurazeo, RAISE Verve Ventures, Red River West Bpifrance, Groupe ADP, CDP Cassa Depositi e Prestiti, MTR Lab Company Limited.

Read on to read the official press release below!

Official Press Release

FARMINGTON, Conn., April 13, 2026 –Otis Worldwide Corporation (NYSE: OTIS), the world’s leading company for elevator and escalator manufacturing, installation, service and modernisation, and WeMaintain today announced that they have closed an agreement under which Otis will acquire a majority stake in WeMaintain, a fast-growing, technology-enabled service company for the elevator and escalator industry. The investment reflects Otis’ continued focus on advancing service and service technology to deliver the best possible solutions for customers.

“Service is the foundation of our business, and innovation in how service is delivered is increasingly important as customers seek greater reliability and better visibility into performance,” said Judy Marks, Chair, CEO and President, Otis Worldwide Corp. ”WeMaintain has built a strong technology platform and agile operating model that reflects how quality service is delivered in a fast-paced, digital and customer-centric environment. We are confident in their growth potential and believe this investment supports their continued success while creating long-term value for both organisations.”

“Otis’ investment allows us to stay focused on what we do best – continuing to build and advance our technology and scale our business as an independent company,” said Benoit Dupont, WeMaintain CEO. “With the stability and support of the global industry leader, we are well-positioned to strengthen our offering while maintaining the close customer relationships and high standards that have always defined our approach.” Otis and WeMaintain will operate as separate entities, and WeMaintain will continue to offer its agnostic IoT and AI-based solution to its current and future customers.

About Otis

Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation, service and modernisation of elevators and escalators, we move 2.5 billion people a day and maintain approximately 2.5 million customer units worldwide – the industry's largest Service portfolio. You’ll find us in the world's most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 72,000 people strong, including 45,000 field professionals, all committed to manufacturing, installing and maintaining products to meet the diverse needs of our customers and passengers in more than 200 countries and territories. To learn more, visit www.otis.com and follow us on LinkedIn, YouTube, Instagram and Facebook @OtisElevatorCo.

About WeMaintain

WeMaintain was founded in 2017 by Benoit Dupont and Jade Francine on the belief that building maintenance could be smarter, more transparent, and more impactful. We combine AI-driven insights, IoT-powered data, and on-the-ground expertise to deliver real-time visibility, enhanced operational efficiency, and increased asset reliability for building owners and operators. With operations across Asia and Europe and more than 350 employees, we provide services and solutions for elevators, escalators, automatic doors, and fire safety systems.

Our human + tech approach sets a new standard for service quality, customer experience, and growth. Follow us on LinkedIn.